Responsible Gaming at bp99

🛡️ Our Commitment to Responsible Gaming

bp99 is Bangladesh's trusted online casino and sports betting platform, and we take our responsibility to players extremely seriously. Gambling is an entertainment activity — not a way to make money or solve financial problems. We want every player to enjoy their time on bp99 in a safe, controlled, and enjoyable way.

Our platform is built with a suite of responsible gaming features that put you in the driver's seat. Whether you are in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh, our tools are always available to help you set healthy boundaries and seek assistance whenever you need it. All bp99 players must be 21 years of age or older.

💰 Setting Deposit Limits

bp99 gives every player the ability to set their own deposit limits directly from their account settings. You can choose a daily limit, a weekly limit, or a monthly limit — or all three at once. Once a limit is set, it takes effect immediately. Reducing a limit applies instantly, while increasing a limit requires a 24-hour cooling-off period to take effect. This delay is intentional and is there to protect you.

We strongly recommend that all players set a realistic deposit limit before starting to play. Treat any deposits on bp99 as an entertainment budget, just like buying a cinema ticket or attending a Pohela Boishakh celebration — it is money spent for enjoyment, not an investment.

⏸️ Time-Out & Session Controls

Sometimes the best move is simply to step away for a while. bp99's time-out feature lets you pause your account for a period of your choosing — from 24 hours up to 6 weeks. During a time-out, you cannot log in, place bets, or make deposits. All promotional emails and push notifications are also suspended. When the time-out period ends, your account automatically reactivates. If you want to extend your time-out, contact our support team at any time. We also offer session duration reminders that appear on your screen after a set time period (for example, every 30 or 60 minutes), showing you exactly how long you have been playing and your current session balance.

🚫 Self-Exclusion

Self-exclusion is a more permanent step that allows you to block access to your bp99 account for a minimum of 6 months or indefinitely. Once self-exclusion is in place, it cannot be reversed during the chosen period — this is by design, to give you the strongest possible protection. We will also attempt to remove you from all marketing lists during this time. Self-exclusion requests can be submitted by contacting our customer support team via the email address listed in the footer.

If you have self-excluded and believe you may still be receiving marketing communications, or if you are concerned about accessing the site through other means, please contact us immediately. We take every self-exclusion request with the utmost seriousness.

⚠️ Warning Signs of Problem Gambling

Problem gambling can affect anyone. Recognising the warning signs early is the most important step toward getting help. Ask yourself if any of the following apply to you:

• 📉Spending more money on gambling than you can afford to lose.
• 🧾Borrowing money or selling possessions to fund gambling.
• 😔Feeling anxious, irritable, or depressed when you are not gambling.
• 🔁Chasing losses — continuing to gamble to try to win back money you have lost.
• 🙈Hiding gambling activity from friends, family, or colleagues.

✅ Tips for Healthy Gaming

• 📋Set a strict budget before you start playing and stick to it — never gamble with money reserved for essentials like rent, food, or bills.
• 🕐Use a clock or the bp99 session timer to track how long you have been playing, and take regular breaks.
• 👥Talk to friends or family about your gaming habits — an outside perspective can help you stay balanced.
• 🎯Treat winning as a bonus, not an expectation. Every session on bp99 should primarily be about entertainment.

❓ Frequently Asked Questions